• Please first check the Six Updater Suite+Documentation (especially FAQ).
• Please make sure you have installed the actual, latest software version from Six Updater Suite+download.
• Please make sure your firewall configuration is okay (Might have to be reconfigured after installing new Updater software!)
• Please make sure you have Synchronized recently.

Reporting

If none applies, please register at dev-heaven.net (requires email verification), search for existing tickets, or create a ticket.

and please attach:

• Logfiles
• Your game's RPT file can be useful too, like if you tried starting the game but failed.
• Screenshots also can be helpful, especially incase no logfiles.